Visit Accessibility

We are open for everyone.

Phoenix Art Museum makes every effort to ensure that our facilities and programs are as accessible as possible to guests of all abilities. Our policies are designed to ensure the safety of both our guests and our collection held in the public trust. We are committed to providing complete and satisfying experiences for our guests with disabilities.

We are open for everyone.

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Accessibility

For more information, questions, or concerns, or to request specific accommodations, please contact our guest services team at 602.257.1880 or info@phxart.org.

We welcome comments and suggestions on ways in which we might improve the accessibility of Phoenix Art Museum. Please email, write, or call us at:

Phone:

602.257.4356

Mail:

Phoenix Art Museum
Attn: Accessibility Manager
1625 N. Central Avenue
Phoenix, AZ 85004

Guests who are blind or have low vision
Large-Print and Rich-Text Format

Large-print labels for select exhibitions are available at the front desk in the Museum’s Greenbaum Lobby, and at select locations within the galleries. Large-print electronic format (rich-text format) labels for select exhibitions are available via email and may be requested at the guest services desk in the main entrance, located in Greenbaum Lobby. If guests wish to receive electronic content, they must provide their own Wi-Fi accessible electronic device formatted to receive and read electronic content. The use of magnifying glasses are approved for reading gallery wall labels.

Guests with Mobility Disabilities
Wheelchairs
  • Phoenix Art Museum is accessible to all guests with mobility disabilities. All entrances into the Museum are wheelchair accessible.
  • Guests with disabilities may use mobility devices in all areas open to public pedestrian use.
  • Guests may borrow complimentary manual wheelchairs (standard and wide) from the locker room in the Museum’s main entrance, located in Greenbaum Lobby.
  • Wheelchair accessible ramps and elevators are identified on the Museum map for reference.
Accessible Parking and Drop-off
  • Accessible parking is available in both the north parking lot (located between Central Avenue and Alvarado Street) and south parking lot (located along McDowell Road).
  • The most convenient location for drop-off is located on Coronado Street on the northwest side of the Museum near the main entrance.
public telephones
  • A wheelchair-accessible public telephone may be found in the main entrance located in Greenbaum Lobby. Please ask a guest services associate for assistance to access the phone.
service animals

Service animals are welcomed in the Museum in accordance with the Americans with Disabilities Act.

Per the Americans with Disabilities Act (ADA): Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. The rule states that all other animals, whether wild or domestic, do not qualify as service animals. Dogs that are therapy dogs, emotional support dogs, or comfort/companion dogs are not considered service animals under ADA and will not be permitted in Phoenix Art Museum.

Per ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents use of these devices. In those instances, the individual must maintain control of the animal through voice, signal, or other effective controls.

Service animals are the responsibility of the owner and cannot be left unattended at any time, for any reason. Guests are responsible for cleaning up after their service animals and for controlling their service animals’ behavior. If, at any time, a service animal’s behavior becomes a threat to the safety and well-being of other Museum guests or staff, the owner will be asked to leave the premises without refund of admission.

Guests who are deaf or hard of hearing
Assistive Listening Devices

Assistive listening devices are available by request on a first-come, first-served basis for programming facilitated in Whiteman Hall. Patrons desiring a listening-device headset may check one out at the projector booth located in the lecture hall up to 15 minutes prior to the start of the event.

Open Captioning

Open Captioning is available for various recorded video art installations where applicable.

Sign Language Interpretation and CART Captioning

American Sign Language interpretation and CART captioning may be requested for Museum programs with at least two weeks-notice. Please con-tact us at education@phxart.org to schedule these accommodations.

MEMBERSHIP

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INTERACTIVE MAP

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MUSEUM GUIDELINES

Learn about our policies and guidelines to ensure an enjoyable and safe visit for every guest.

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DINING

Palette Restaurant has closed permanently to the public. New restaurant coming soon.

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SHOPPING

Shop The Museum Store for souvenirs, books, and more.

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LIBRARY

Learn more at our art-research library, with a vast collection of books, periodicals, and more.

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FREE TO SEE

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VISITING WITH KIDS

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HOST AN EVENT

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MUSEUM GUIDELINES

Learn about our policies and guidelines to ensure an enjoyable and safe visit for every guest.

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ACCESSIBILITY

We welcome guests of all abilities. Learn about our accessibility options.

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Need further assistance?
Please call Visitor Services at 602.257.1880 or email

info@phxart.org
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