Careers

Phoenix Art Museum is looking for an Assistant Beverage Manager to conduct beverage service at specific Museum functions and events; support the Beverage Manager as necessary.

1. Act as the responsible party for beverage service at specified Museum functions and events in the absence of the Beverage Manager.
2. Maintain a professional and positive attitude towards guests, members, volunteers, and staff.
3. Provide an outstanding level of customer service to all event hosts and guests.
4. Assist in the hiring, training, and supervising of current & new staff members.
5. Prepare for events including but not limited to; stocking product, moving product, verifying freshness of product, preparing tools, bar utensils, and cleaning agents.
6. Maintain set par levels during events. Restock as needed to assist bartenders
7. Fulfill the role of bartender whenever required.
8. Set-up and break down all Beverage equipment and supplies prior to and after all events that facilitate Beverage Service.
9. At cash bars, accept payment for drinks and make proper change on all purchases.
10. Declare all gratuities earned after every event in accordance with tax and labor laws.
11. Observe all Museum rules and policies, and help in their enforcement.
12. Observe and comply with all liquor laws and regulations.
13. Assist the Beverage Manager with inventories, ordering and receiving when specified.
14. Duties will be split between bartender/supervisor roles.
15. Assist beverage manager with facilitating beverage sales for MAC members as well as museum
16. Coordinate beverage duties for all MAC sponsored events.

1. High school diploma and equivalent.
2. Minimum of two years’ experience as a bartender with proven supervisory experience in a public environment.
3. Certification in Arizona Liquor Law Management Title 4 training; and Maricopa County Food Service Worker certification required

Knowledge of:

1. Arizona liquor laws and regulations
2. Financial management of beverage operations through Square.
3. All types/varieties of alcoholic and non-alcoholic beverages including, beer, wine, spirits, cordials, preparation methods, pouring techniques, garnishes, and appropriate glassware.

Skill and ability to:

1. Work many evenings and weekends.
2. Maintain a clean and organized work space.
3. Neat professional appearance and positive attitude.

4. Interact effectively with a wide range of Museum members, visitors, volunteers and staff.
5. Stay up to date on new Museum art and exhibitions.

Submit cover letter and resume with job code PAM-ABV to HR@phxart.org

** Incomplete submissions may not be considered ***

Job Status: full-time, regular, non-exempt

EOE

Phoenix Art Museum is looking for a Creative Media & Video Specialist to creatively bring together video, sound, animation, and graphics to tell dynamic stories across a variety of platforms for local, regional, and national audiences. Responsible for overseeing the planning, production, and editing of video-related projects to promote art, exhibitions, events, and brand-awareness initiatives for the Museum, as well as graphic design and production for digital communications. Work both independently and collaboratively with other team members across the Marketing and Communications departments, including creative specialists and communications strategists, to develop creative concepts that attract and retain audiences throughout a diverse community and to complete the various tasks necessary to deliver final content to support the Museum’s strategic goals, mission, and vision.

1. Create and edit video content for a variety of marketing applications and platforms, including advertising, social media artist interviews, exhibitions and installations, and other marketing needs, to increase awareness, engagement, and attendance.
2. Participate in developing creative strategies, brainstorming, and storyboarding for video projects; plan, coordinate, and conduct filming both on- and off-site.
3. Film content; trim footage segments; manipulate audio; input music, dialogue and voice-over, graphics, animations, and effects; and build videos in rough and final cuts during the production process.
4. Identify and recommend creative direction on video sequencing, motion graphics, typography, and other dynamic elements to produce engaging and dynamic content.
5. Create both static and animated graphics for use across digital marketing platforms, including website, social media, email, and on-site promotional screens; maintain on-site promotional screen scheduling and updates.
6. Create and maintain B-roll video assets for general Museum promotions, including visitors engaging in galleries; attend special events to capture video content of visitors; and dynamically film artworks, exhibitions, visitor experiences, and Museum architecture.
7. Collaborate with Marketing and Communications team members, curators, registrars, and digital asset manager to assure copyrights, media usage policies, and best practices are maintained in all image and video assets.
8. Oversee upkeep and maintenance of the Museum’s YouTube channel.
9. Oversee file formatting and storage, and other duties as needed to ensure effective production, organization, and archiving of digital assets.
10. Oversee equipment upkeep and use of filming and audio recording equipment; recommend equipment updates as needed.
11. Prepare copy and graphics, manage mailing lists and distribution, and maintain calendar for email marketing and communications campaigns in MailChimp, including e-newsletters and promotional emails for the general public, Members, and donor events.
12. Assist in updating image and video content, implementing copy edits, and liaising with contract web developers to support the Museum website.
13. Collaborate cross-departmentally with Membership, Development, Education, Curatorial, and other colleagues to ideate how to effectively fulfill marketing and communications requests.
14. Assist with processing invoices, purchase orders, and monthly expense reconciliation for the department.
15. Work dynamically to build relationships, prioritize and accomplish multiple projects concurrently, problem solve and adapt, and learn on the fly.

1. Associate degree required. Bachelor’s degree preferred in fine arts, graphic design, video production, film, or related field.
2. Minimum two years’ professional work experience in creative role with video production and editing, multimedia content creation, graphic design, photography, and project management.

Knowledge of:

1. Digital video technology and equipment, and editing software packages (e.g., Premiere, AfterEffects, and Final Cut).
2. Graphic design software (e.g. Adobe Photoshop and Illustrator).
3. MailChimp or other email marketing platform.
4. WordPress or other website content management systems.
5. Microsoft Office.

Skill and Ability to:

1. Manage multiple projects under deadline.
2. Exhibit strong communication and organizational skills, with significant attention to detail.

Submit cover letter and resume with job code PAM-MVS to HR@phxart.org

** Incomplete submissions may not be accepted **

Job Status: Regular, full-time, exempt
Pay Range: $50K – $55K Annually
EOE

Phoenix Art Museum is looking for a part-time, temporary Archivist for the Eugene and Cathie Lemon Art Research Library. This position will independently manage the inventorying, cataloging, and processing of Phoenix Art Museum’s institutional records and a wide variety of other archival materials to ensure that these unique resources are discoverable, accessible, and usable in support of the museum’s mission and purpose. This position will also have the opportunity to create connections between the Museum and community, by implementing archive related programs that will contribute to cultivating an inclusive, welcoming, and engaging environment for all.

This project-based position is funded through June 2024.

1. Oversee all elements of collection management, arrangement and description of archival materials consistent with established standards, policies and procedures to ensure ongoing preservation; This includes the review, rehousing of, and description of paper, digital, and audiovisual items.
2. Evaluate the physical condition of archival materials during processing;
3. Appropriate handle, rehouse, and propose conservation treatments when necessary;
4. Manage the arrangement, preservation and archival processing of materials in various formats and media; Re-houses materials into archival boxes and folders;
5. Create preliminary inventories and DACs compliant description for objects and collections;
6. Arranges and describes materials using accepted archival principles and techniques;
7. Populates ArchivesSpace with records to make the archive searchable;
8. Provide support to the work of the Education department as requested by the Education Director or Librarian, to include creating programming to highlight the archival collection;
9. Plan and execute rearrangement and appraisal plans;
10. Record and transcribe oral histories of important figures, community members, and staff.

1. Bachelor’s degree and two (2) years’ related library experience, one (1) of which includes archive experience OR, any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
2. Current MLIS graduate students with an emphasis in archives are especially welcome to apply.

Knowledge of:

1. Standard collection management, documentation, and preservation practices and procedures.
2. Archival and/or collections databases and data standards.
3. Foundations for digital preservation of born-digital and scanned materials.
4. EAD finding aides and DACs compliant metadata.
5. Museum programs and practices.

Skill and Ability to:

1. Inventory, catalog, and process institutional records and a variety of archival collections, including the assessment, arrangement, description, re-housing, transport and storage, and disposal.
2. Use archival management systems, Microsoft Office, electronic information systems, and Internet and email systems proficiently
3. Communicate effectively and present complex ideas in a clear and compelling manner, both verbally and in writing.
4. Supervise and train docents and community volunteers to assist with archival projects.
5. With the Librarian, create archival related programming.
6. Manage and multitask on several assignments and projects and remain highly organized and detail oriented, with persistent follow-up and an ability to handle shifting priorities with limited supervision.

Submit cover letter and resume with job code PAM-ARCH to HR@phxart.org

*** Incomplete submissions may not be considered ***

Job Status: part-time, non-exempt, temporary

Pay rate: $23.00/hour – $24.00/hour

EOE

Phoenix Art Museum is looking for a Development Program Specialist to liaise and support Arizona Costume Institute (ACI) activities and fundraising via annual fundraising events, member programming and membership renewals in keeping with Museum guidelines. Participate in and oversee ACI operations by facilitating communication between the ACI board and Museum staff.

1. Serves as liaison with the Museum’s Jacquie Dorrance Curator of Fashion Design to recognize and achieve mutual objectives and strategies for the future of ACI;
2. Assist ACI board and event committee in meeting their annual revenue goals;
3. Maintains open communication with ACI board and fundraising event committees;
4. Report to ACI, and coordinate with Accounting, expenses and revenue associated with ACI operations budget, including develop annual budget with executive committee and Museum staff;
5. Collaborate with DIS to process and distribute ACI memberships and renewal materials, as well as process donors gifts and acknowledgment letters;
6. Manage ACI Events and Programming communication with internal Museum staff including: Marketing (social media, marketing, event publications, promotions, ACI website and invitations); internal event team (reserving events on the Museum’s internal calendar and assisting with “day of” needs, facilities set-up and logistics); and frontline staff (ticketing, RSVP management, security and guest check-in);
7. Assist the ACI fundraising committee in setting and calculating revenue structures for tickets, auctions and raffles;
8. Provide reporting for stewardship of past and potential donors to support major ACI fundraising efforts, such as its annual Holiday Luncheon. This includes coordinating within Development for donor overlap;
9. Oversee ACI fundraising event seating charts & check-in procedures prior to event, and update database with any changes that occurred at event, manage acknowledgment forms/letters as needed after event;
10. Oversee ACI event auction and raffle logistics: follow-up with winning bidders, silent auction donation forms and acknowledgment letters, bid sheets for all silent auction lots, and tax-receipt letters for any items purchased above fair market value;
11. Assist with event preparation and “day-of” functions during ACI fundraisers and events;
12. Attend ACI board meetings and fundraising committee meetings.

1. High school graduate or equivalent supplemented with college courses.
2. Minimum two years’ experience working with special events and donor engagement.

Knowledge of:

1. Basic principles of development and fundraising in a non-profit, preferably in a museum.
2. Consistent and accurate data entry of minimum 45 wpm.
3. Organizational skills, attention to detail, ability to meet deadlines and work with minimal supervision.
4. Special event execution.
5. Development fundraising database knowledge preferred.

Skill and ability to:

1. Communicate efficiently and effectively with tact and diplomacy in person, in writing over email, and on the telephone with external audiences, e.g., volunteers, members, donors, and trustees.
2. Use Microsoft Office proficiently, including adept use of Excel.
3. Prioritize and accomplish multiple projects concurrently and follow-through independently on routine responsibilities.
4. Work effectively with a wide variety of Museum supporters, visitors, volunteers and staff.
5. Communicate effectively in writing, with excellent composition, grammar, and proofreading skills.
6. Maintain confidentiality of information.

Submit cover letter and resume with job code PAM-DPS to HR@phxart.org

*** Incomplete submissions may not be considered ***

Job Status: part-time, regular, non-exempt

Pay rate: $20-25/hour

EOE

Phoenix Art Museum is looking for a part-time School Programs Assistant to provide exceptional customer service while continuing to generate/cultivate strong relationships and process sales requests.

1. Assist in on-site reception for school and youth visitors;
2. Maintain strong knowledge of Museum programs and offerings;
3. Logistical booking and processing of school and college sales transactions in the Museum’s ticketing system;
4. Print computerized invoices, receipts, and reports as requested;
5. Assist with special projects related to the Education Division including school, youth, and college groups;
6. Provide sales and administrative support to new and existing clients;
7. Answer telephone and email inquiries for visitors/prospects requiring assistance;
8. Support Docent volunteers in on-site reception and tour coordination;
9. Attend Museum staff and volunteer meetings as needed.

1. Bachelor’s degree or equivalent work experience.
2. Minimum one year experience in a customer service and/or education environment.
3. Previous museum or cultural organization experience preferred.
4. Experience working in a ticketing environment preferred.

Knowledge of:

1. Excellent public speaking skills.
2. Customer service.
3. Bilingual in English/Spanish preferred.
4. Computer, printer, calculator, cash register, credit card machines, other typical office equipment.

Skill and ability to:

1. Work both independently and in a team setting towards meeting established objectives.
2. Possess excellent written, verbal and interpersonal skills with the ability to build relationships.
3. Lift and transport bins on wheels weighing between 25-50 lbs.
4. Analyze data and develop results and conclusions.

Submit cover letter, resume, and salary requirements with job code PAM-SPA to HR@phxart.org

*** Incomplete submissions may not be considered ***

Job Status: part-time (up to 25 hours/week), non-exempt, regular

Pay rate: $17-$18/hour

EOE

Phoenix Art Museum is looking for part-time Gallery Attendants to help provide a welcoming, safe, secure environment for the Museum’s collections, its members, guests, volunteers, and staff while maintaining the Museum’s customer service program and standards.

1. Assist guests; provide direction to works of art, exhibitions, and Museum amenities to enhance their visit. Provide general information about the Museum and its exhibitions, the Palette restaurant, the Museum Store, facility rentals, and upcoming events.
2. Remain alert and watchful, circulate frequently through scheduled posts to deter acts of vandalism, theft, or negligence and ensure the safety and positive experience of guests.
3. Report all suspicious conditions or persons; provide descriptions of violators of Museum policies; report accidents, injuries and/or hazardous conditions. Advise Security Dispatch of any areas of the Museum that require cleaning and/or maintenance for the safety of others.
4. Stand at posted area for long periods.
5. Effectively handle evacuations and difficult situations according to Museum policy. Provide First Aid care to those in need.
6. Assist in the set-up and takedown of special events.
7. Proactively seek and obtain information regarding Museum policies/promotions, activities, and events in order to provide a high level of customer service.
8. Operate the Museum’s paperless check-in system and provide positive customer service experiences to all Museum guests and clients.
9. Actively promote and sell Museum Memberships.

1. High school graduate or equivalent
2. Minimum one-year customer service experience.

Knowledge of:

1. Basic customer service best practices and communication skills
2. Basic technology/computer software (iPad, Microsoft Word, Excel, PowerPoint)
3. Microsoft Outlook

Skill and ability to:

1. Enjoy working with the public, meeting new people, and working with volunteers.
2. Learn and use the Museum’s ticketing system and paperless check-in system.
3. Learn CPR, AED, first aid, and emergency evacuation procedures.
4. Develop a working knowledge of the art in the permanent collection.
5. Work a flexible schedule including weekends and holidays.

Submit cover letter and resume with job code PAM-PTGA to HR@phxart.org

** Incomplete submissions may not be considered ***

Job Status: part-time (15 hours/week), non-exempt, regular

Pay rate: $15/hour

EOE

Phoenix Art Museum is looking for a Visitor Services Associate through to greet and help Museum visitors with utmost courtesy and respect, answer visitors’ questions regarding the Museum’s collections, exhibitions, events, and facilities.

1. Report to work punctually, prepared for each scheduled shift.
2. Ability to display courtesy and sensitivity in dealing with the public.
3. Remain informed and answer questions regarding exhibitions and events at the Museum.
4. Ability to operate the ticketing system to collect visitor’s admission fees and complete transactions.
5. Actively promote Museum and Support Organization memberships to visitors. Assist patrons with membership application forms, and process Museum membership fees.
6. Fulfill end of shift closing procedures and prepare appropriate documents.
7. Keep brochure racks stocked and neatly organized. Assist visitors with finding information of interest.
8. Communicate with staff and visitors in person or by telephone in a professional manner.
9. Data entry.
10. Other duties as assigned.

Education:

1. High school graduate or equivalent.
2. Minimum of one year experience in a customer services environment.

Knowledge of:

1. Experience in cash handling and knowledge of cash handling procedures.
2. Knowledge of the downtown Phoenix area is desirable.
3. Knowledge and appreciation of art and/or museum operations desirable.

Skill and ability to:

1. Have a neat, professional image and positive attitude.
2. Strong computer (including problem solving) skills; Windows environment and data entry.
3. Strong communication skills and ability to interact effectively with a wide range of Museum members, visitors, volunteers, and staff.
4. Foreign language skills desirable.

Email cover letter and resume, with Job Code PAM-VSA to: HR@phxart.org

*** Incomplete submission may not be considered ***

Job Status: part-time (15 hrs/wk), non-exempt

Pay rate: $15/hour

EOE